Get in touch

Our Community Heroes

Emma
Emma
Huda
Huda
Amanda
Amanda
Max
Max
Benjamin
Benjamin

Our mission is to support you on your journey to healthier skin, and we're here to help you in every way we can. Drop us a line on either email or messenger if you have any questions. We'll get back to you within 24 hours. In the meantime, you might find it helpful to check our FAQ, where we've answered your most common questions.

You have the option to cancel your order at any time before it is shipped from our warehouse. 

Need to cancel your order? Write us an email at cancel@noie.com before 2 pm CET.

Once you receive the tracking information email on your items, it is no longer possible to cancel the order.

Customised skincare that works. Really.

It's time for a new approach to problematic skin: one that's smart, helpful, and above all - honest.